FAQ

FAQ

  • at this time we only except returns and charge a $5 restocking fee <3
  • for the US order before dec 13th to get in time for christmas! 


Time

  • Orders are shipped Monday-Friday 
  • US orders take about 3-5 business days to arrive
  • International orders take about 7-30 business days to arrive. REMEMBER it can take longer due to the carrier and customs. At that point, it's out of our hands. 

SHIPPING

  • Domestic orders are $4.99 flat rate standard shipping
  • International shipments range from $11.00 - $25.00. Your shipping rate will be calculated at checkout. It varies depending on which country it's shipping to. 
  • Our cost does NOT include customs and duty fees. Customs fees depend on the country and their policies.

My package is MIA

  • If your package isn't claimed or can't be delivered we will refund you for the merchandise. You're responsible for the following costs: shipping, taxes, duties, and customs charges.
  • If your package was lost or stolen, file a claim with the post office and contact us so we can figure out a solution :) 

 

Shipping to Australia is suspended at this time <3